Senior Software Engineer, Customer Success

Boston, USA

About the Role

Qt Group (Nasdaq Helsinki: QTCOM) is a global software company with a strong presence in more than 70 industries and is the leading independent technology behind millions of devices and applications. Qt is used by major global companies and by over one million developers worldwide, and the technology enables its customers to deliver exceptional user experiences and advance their digital transformation initiatives. We enable a single software code across all operating systems, platforms and screen types, from desktops and embedded systems to business-critical applications, in-vehicle systems, wearables and mobile devices connected to the Internet of Things. Qt employs +450 people. The Qt Group operates in China, Finland, Germany, Japan, South Korea, Norway, Russia, the USA, France, UK, Italy and India.

We are looking for a Senior Software Engineer to join our Customer Success team in Boston.

Your role and responsibilities in the job:

  • Conducting technical onboarding
  • Creating and designing customer success plans
  • Developing partnership with cross-functional teams to resolve customer issues
  • Providing customer feedback to R&D and Product Manager
  • Providing on-going technical guidance to strategic accounts
  • Proactive knowledge sharing, holding of focused webinars/trainings/workshops
  • Monitoring market and technology trends to identify opportunities and key issues
  • Project management

Skill Set:

  • Technical leadership
  • Inspires and influences
  • Critical thinking & analytical competence
  • Strong social competences
  • Solid project management skills
  • Strong negotiation and presentation skills
  • Knowledge of all Qt domains, including how to compile Qt
  • Understanding of basic UI design and how to modify Qt internals
  • Deep focus area: Embedded/3D/UI/UX
  • Excellent communication and written skills
  • Decision maker & complex problem solver (technological)

Qualifications:

  • Strong expertise in at least one area of Qt
  • Bachelors Degree in computer science or similar IT degree
  • 8-10 years of relevant work experience
  • Experience with Qt/C++/QML

We offer you a highly international work place with uniquely skilled people from around the whole world. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. Our culture embraces openness, learning, encouragement and fun.

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