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How to Build a User Experience Team

In this article, Gartner Research identifies the skills, roles and team composition their UX professionals to ensure high-quality experiences as well as ongoing innovation. Gartner recommends for large enterprises "an internal agency model for the UX function. For smaller organizations, however, we recommend a simplified approach structured around a set of core UX roles that every team needs."

  • Experience Researcher
  • Experience Designer
  • Content Strategist
  • Experience Lead

Gartner describes the core UX skills to look for when you select your team (see graphic). Download the complimentary report now to read the details.

 

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The foundational article 'How to Build a User Experience Team' is available for a limited time only.

 

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GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from The Qt Company
Gartner, How to Build a User Experience Team, Refreshed 3 November 2020, Published 28 June 2019, Brent Stewart, Magnus Revang.
 This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from The Qt Company 
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