Collections Specialist
Boston
About Qt
Want to hear a secret? Qt is everywhere. Our scalable and reliable software tools power billions of devices and applications worldwide, transforming complexity into clarity and enabling innovation at a scale. From smart devices to critical systems, our technology is behind the experiences people rely on every day. We’re a global team driven by curiosity, collaboration, and a shared mission to build what matters. Qt is where software excellence begins—and where your next chapter starts.
About the Role
We are looking for a self-driven Finance / Collections Specialist to join our team! Your main responsibilities will be to contact customers and collect past due invoices and manage sales and use tax activities. We especially appreciate the habit of working in the customer interface, as well as the courage and desire to be in contact with customers both by phone and e-mail. You are responsible and self-initiated in your work but also enjoy working as part of a larger team. This is a hybrid role based in Boston, MA.
What You’ll Do
Collection of Past Due Invoices (40%)
- Monitor accounts to identify past due invoices on daily basis
- Contact customers regarding past due invoices following a multi-step process and schedule
- Update collection notes in Salesforce
- Report on collection activity and accounts receivable status
- Provide supporting documentation related to the past due invoices
- Occasionally assist with international collections
- Work with third party collection agencies when needed
Customer Sales and Use Tax Compliance (40%)
- Communicate with customers regarding their disposition on state sales and use tax disposition
- Obtain documentation from customers relating to their disposition (exemption certificate, direct pay, instruction to invoice tax, etc.)
- Update and maintain sales and use tax status in Avalara system
- Monitor for expiring documentation and obtaining updated documents
Other Administrative Functions (20%)
Assist with Customer Information Forms
- Complete requests for information from customers including questionnaires, W9, certifications, update requests, etc.
- Work with other departments and subject matter experts to answer technical specific questions
Assist with responding to customer cases in Salesforce and via email
- Forwarding purchase orders to account managers, invoicing questions, order confirmations, account updates, etc.
Back up for order processing and invoicing
- Process orders through Salesforce order processing system
- Submit invoices according to purchase order instructions (email, postal mail, supplier web portal)
What You Bring to the Table
- 5+ years’ experience in a fast-paced administrative environment
- 3+ years of accounts receivable and collections experience ideally within a software company
- Organized and ability to prioritize and multi-task
- Experience with Microsoft programs (Excel, Word, Outlook, Teams)
- Experience with Salesforce, NetSuite and Avalara is a plus
- Strong written and verbal communication skills
- Ability to work independently as well as part of a group
The Qt Company offers competitive compensation and an excellent benefits package and is committed to fair and equitable employment practices. EOE.
We support pay transparency: for all the roles at Qt we publish the salary ranges in our job ads in compliance with Massachusetts law. Please note that the final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, dental, vision, and dependent care, flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and 401(k). In addition to elective benefit options, benefited employees receive paid time off and 12 paid holidays each year.
Are You Our Next Qtie?
We believe work should support your life, not the other way around. That’s why our benefits are designed to be flexible, inclusive, and meaningful across every stage of your journey. From wellbeing and growth to celebrating life’s big (and small) moments, we invest in what matters to you—wherever you are.
- Flexibility You Can Count On
We offer hybrid working options and flexible hours, empowering you to balance your personal life and professional goals — because life outside of work matters, too. - Meaningful Wellbeing Support
From mental health resources to physical wellness programs, we offer practical, accessible support tailored to your local context. - Opportunities to Grow
Whether it’s on-the-job learning, mentorship, or access to international projects, we invest in your development so you can take your career where you want it to go. - Inclusive by Design
You’ll join a team that values diverse perspectives, fosters collaboration, and creates space for everyone to contribute and feel connected. - Rewarding Your Impact
Our compensation and benefits packages are competitive, regularly reviewed, and locally relevant—so your hard work is recognized, wherever you are.
Show Up as Yourself at Qt
At Qt, we appreciate the individual differences of our employees and aim to promote diversity through all our practices. We provide a workplace that generates equal opportunities regardless of gender, religion, national origin, age, disability, and any other factors. We have unique products, but our people make us exceptional. We strongly encourage people from all groups to apply - we welcome you as you are.
We would like to know more about you. Tell us about your skills, strengths, and knowledge, but even more importantly, about yourself.
About Qt
Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment.
Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, we have nearly 1000 Qties globally. To learn more, visit www.qt.io
Similar Positions
Job Title
Function
Location