License Renewal

  • 1. What is a subscription license?

    Customers can purchase subscription licenses for various time periods, and are entitled to use the software during the agreed upon time period. The subscription payment includes software licenses, access to support services, and new minor and maintenance versions of the software as they are released. When the subscription expires, the customer does not have access to use or distribute commercial software developed with Qt.

  • 2. What is the difference between maintenance and subscription?

    Subscription licenses include the license itself as well as support and maintenance as part of the subscription fee. In other words, maintenance (access to both minor and maintenance releases) is included in the subscription.

  • 3. How do I renew my maintenance or subscription?

    You can renew your license(s) via credit card, a purchase order or auto-renew depending on your contract terms and conditions.

    Qt Renewal Representative will be in contact with your License Manager at the time of the renewal. Orders are to be placed by email to your Renewal Representative with a copy (cc'd) to invoice@qt.io. We will then renew your license(s) and send the invoice to you. 

    All fees and other charges payable hereunder are gross amounts but exclusive of any value-added tax, use tax, sales tax and other taxes, duties or tariffs (“Taxes”). Such applicable taxes shall be paid by licensee, or, where applicable, in lieu of payment of such taxes, licensees shall provide an exemption certificate to The Qt Company.

     

  • 6. What is auto-renewal?

    Auto-renewal ensures continued access to your Qt products, technical support, and maintenance without interruption. 

    If your company requires you to issue a Purchase Order (PO) and reference this on your invoice to assure prompt payment, please contact your renewal specialist as soon as possible to ensure no interruptions to your license.

    Please note if you wish to cancel or opt out of auto-renew you must do so 30 days in advance of the license expiration date.

  • 7. Can I opt-out of auto-renewal?

    For direct sales customers, the contract with The Qt Company defines auto-renewal conditions and related notice periods if any. For online purchases, the auto-renewal notice of termination needs to be given no less than thirty (30) days before the expiry of the respective License Term.

  • 9. What happens if my credit card is declined?

    We will charge your credit card 30 days before your renewal date. If your card is declined, we will send you an email notification with a link to your invoice page to make your renewal payment. If you do not make a payment before the renewal date, your licenses will expire.