Senior Renewals Specialist
Espoo
About Us
Our software and development tools help build products for cars, hospitals, factories, homes, and industries worldwide. We help engineers solve complex challenges and create technology people can depend on.
Rooted in Nordic values and trusted by innovators worldwide, we combine deep technical expertise with a culture of curiosity, craftsmanship, and collaboration. With decades of engineering experience and a shared passion for technical excellence, we're helping shape the future of software and embedded development.
We take pride in building tools for people who build the world around us.
About the Role
Our EMEA Renewals Team protects recurring revenue and strengthens customer relationships across our global customer base. We work with teams across Qt to make renewals smooth for customers.
As a Senior Renewals Specialist, you’ll own the renewals for a portfolio of enterprise customers in the DACH region and make sure they keep getting value from Qt. You’ll have honest conversations about what’s working and what could be better. You’ll shape the pricing, forecast the renewals, and plan with Account Managers to find where each account can grow.
This is a permanent, full-time position based in Espoo, Finland.
What You’ll Do
- Own and manage renewals across your assigned portfolio, driving customer retention, renewal performance, and on-time bookings.
- Build strong customer relationships through proactive engagement, including mid-term reviews on what’s working and what we can improve, and address renewal risks early.
- Lead commercial and pricing discussions, applying value-based selling, pricing guidelines, and your knowledge of the customer to reach good outcomes.
- Partner closely with Account Managers to shape account strategies, find expansion opportunities, and line up renewal activity with what each customer is trying to achieve.
- Collaborate with Product Management, Customer Success, Sales Ops, Legal, and other stakeholders to align on customer strategy and resolve commercial challenges, including licensing and model changes.
- Keep customer and opportunity records in Salesforce accurate, maintain pipeline visibility, and deliver regular renewal forecasts.
What You Bring to the Table
- At least five years of experience in B2B software sales, renewals, account management, or commercially focused Customer Success, ideally with enterprise customers.
- A technical background, through education or experience.
- Experience in software licensing or subscriptions renewals.
- Native-level German and fluent English, with experience working with German customers and a strong understanding of German business context.
- Tactical and strategic thinking, plus communication and collaboration skills to build plans with stakeholders and work across teams.
Bonus Points For
- Experience selling into German defense or public-sector customers, including familiarity with procurement processes.
Build What Matters. Grow Where It Matters.
We believe work should support your life, not the other way around. That's why our benefits are designed to be flexible, inclusive, and meaningful across every stage of your journey. From wellbeing and growth to celebrating life's big (and small) moments, we invest in what matters to you, wherever you are.
- Flexibility You Can Count On
We offer hybrid working options and flexible hours, empowering you to balance your personal life and professional goals because life outside of work matters, too.
- Meaningful Wellbeing Support
From mental health resources to physical wellness programs, we provide practical, accessible support tailored to local needs.
- Opportunities to Grow
Whether through hands-on learning, mentorship, or international collaboration, we invest in your development so your career can grow in the direction you choose.
- Inclusive by Design
You'll join a team that values different perspectives, encourages collaboration, and creates space for everyone to contribute and succeed.
- Rewarding Your Impact
Our compensation and benefits packages are competitive, regularly reviewed, and locally relevant, ensuring your contribution is recognized wherever you are.
Bring Your Whole Self
The best ideas come from people with different experiences, perspectives, and ways of thinking. We are committed to creating an environment where everyone feels respected, supported, and able to do their best work.
We welcome applicants of all backgrounds and identities and provide equal opportunities for all. Our technology may be what we're known for, but it's our people who make the difference.
We'd love to learn more about you. Tell us about your skills and experience, but just as importantly, tell us what motivates you and what kind of impact you want to make.
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