Customer Engineering Manager
Bengaluru
About Us
Our software and development tools help build products for cars, hospitals, factories, homes, and industries worldwide. We help engineers solve complex challenges and create technology people can depend on.
Rooted in Nordic values and trusted by innovators worldwide, we combine deep technical expertise with a culture of curiosity, craftsmanship, and collaboration. With decades of engineering experience and a shared passion for technical excellence, we're helping shape the future of software and embedded development.
We take pride in building tools for people who build the world around us.
About the Role
Our Customer Engineering (CE) team's mission is to bridge sales and engineering, ensuring customers succeed with Qt's products through hands-on technical support, delivery, and solution guidance. We work closely with the sales team to translate deal priorities into engineering action, and with customers directly to ensure successful adoption and long-term value from our products. As a CE Manager, you are responsible for leading a team of Professional Services, Solution Engineering, and Customer Success Engineers in [country], allocating engineering resources across active deals and customer engagements based on sales priority and deal strategy. This role blends sales-oriented thinking with technical team leadership, requiring close coordination with both the local sales team and CE leadership across APAC.
What You’ll Do
- Partner with the local sales team to understand deal priorities and translate them into engineering resource plans
- Lead and manage a team of Professional Services, Solution Engineering, and Customer Success Engineers
- Allocate PS/SE resources across active deals based on business priority and deal stage
- Own technical escalation management, ensuring timely resolution of customer issues
- Coordinate with CE APAC leadership and peer CE teams on best practices and resourcing
- Drive team development, performance management, and career growth for direct reports
What You Bring to the Table
- Proven experience managing technical teams (Professional Services, Solution Engineering, or similar) in a B2B software/technology environment
- Strong sales-collaboration skills — comfortable working directly with sales on deal strategy and prioritization
- Demonstrated ability to manage competing priorities and allocate resources across multiple concurrent engagements
- Strong communication skills in English, with experience coordinating across regional/international stakeholders
- People management experience, ideally with distributed or cross-functional teams
Bonus Points For...
- Familiarity with Qt Group's product portfolio and licensing model
- Prior experience in a customer-facing technical leadership role within [relevant local industry, e.g. automotive/2W for India, automotive/industrial for others]
- Additional language skills relevant to the local market
Build What Matters. Grow Where It Matters.
We believe work should support your life, not the other way around. That's why our benefits are designed to be flexible, inclusive, and meaningful across every stage of your journey. From wellbeing and growth to celebrating life's big (and small) moments, we invest in what matters to you, wherever you are.
- Flexibility You Can Count On
We offer hybrid working options and flexible hours, empowering you to balance your personal life and professional goals because life outside of work matters, too.
- Meaningful Wellbeing Support
From mental health resources to physical wellness programs, we provide practical, accessible support tailored to local needs.
- Opportunities to Grow
Whether through hands-on learning, mentorship, or international collaboration, we invest in your development so your career can grow in the direction you choose.
- Inclusive by Design
You'll join a team that values different perspectives, encourages collaboration, and creates space for everyone to contribute and succeed.
- Rewarding Your Impact
Our compensation and benefits packages are competitive, regularly reviewed, and locally relevant, ensuring your contribution is recognized wherever you are.
Bring Your Whole Self
The best ideas come from people with different experiences, perspectives, and ways of thinking. We are committed to creating an environment where everyone feels respected, supported, and able to do their best work.
We welcome applicants of all backgrounds and identities and provide equal opportunities for all. Our technology may be what we're known for, but it's our people who make the difference.
We'd love to learn more about you. Tell us about your skills and experience, but just as importantly, tell us what motivates you and what kind of impact you want to make.
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